Part or chapter of a book
Administrative Justice in the Private Sector
The Oxford Handbook of Administrative Justice
Oxford University Press
online - online p.
administrative justice, privatization, outsourcing, legal intermediation, decision-making, dispute resolution, hybrid accountability
This chapter explores the still largely uncharted territory of administrative justice in the private sector. The chapter presents a theoretical and empirical account of the extension of administrative justice norms and institutions into the private sphere. It does so by mapping and analysing the different paths by which administrative justice is diffused in privatized and contracted out services and in originally private services. It draws upon illustrative examples of such diffusion for each of these private realms. The chapter concludes with insights into the convergence of public and private models of decision-making and dispute resolution and the hybrid nature of this field.